Overview
Shipment intelligence is Orbex Data's analytics layer—built on the same shipment, milestone, and exception data your operators use daily. No separate ETL pipeline required. Dashboards refresh as events arrive, with historical snapshots for trend analysis.
Who benefits
Operations leads use tactical dashboards; executives use summary views for carrier negotiations and lane strategy.
Key metrics
| Metric | Definition | Typical use |
|---|---|---|
| On-time arrival % | Actual arrival within ETA tolerance | Carrier scorecards |
| Transit time | Gate-in to delivery days | Lane benchmarking |
| Port dwell | Days at POL or POD | Demurrage prevention |
| Exception rate | Shipments with open exception / total | Process improvement |
| Doc cycle time | Upload to approval hours | Documentation efficiency |
Metrics support drill-down from aggregate to individual shipments. Click any bar or cell to open the underlying shipment list in the control tower.
Carrier scorecards
Carrier scorecards rank ocean lines, airlines, and trucking partners on reliability, documentation quality, and exception frequency. Weight factors per your procurement priorities.
- Rolling 30/90/365-day windows
- Segment by trade lane and equipment type
- Export PDF summaries for QBRs with carriers
- Compare contracted vs. spot performance
Negotiation leverage
Export lane-level transit and dwell data before annual carrier reviews. Quantified performance strengthens rate and service-level discussions.
Lane analysis
Lane analysis compares origin-destination pairs across carriers, modes, and seasons. Identify chronic bottlenecks—e.g., Shanghai to Long Beach dwell spikes in Q4—and model alternate routings with Smart routing.
Benchmark sources
Compare your performance against workspace historical averages. Enterprise customers can opt into anonymized industry benchmarks for major trade lanes.
Scheduled reports
Schedule PDF or Excel reports to email stakeholders weekly or monthly. Reports respect branch and role visibility—finance receives cost-related fields; operations receives milestone summaries.
Report data reflects permissions of the report owner. Use service accounts with appropriate scope for org-wide executive reports.