What is Orbex Data?
Orbex Data connects your shipment data, carrier updates, and internal systems into a single control tower. Operations teams use it to track milestones from booking through delivery, manage bills of lading and customs documents, and resolve exceptions before they become customer escalations.
The platform is built for B2B logistics workflows: multi-branch forwarders, NVOCCs, freight brokers, and enterprise shippers running complex international supply chains. Unlike generic project tools, Orbex Data models shipments, legs, containers, parties, and trade documents as first-class objects.
Who uses Orbex Data?
Operations managers, customer service teams, documentation specialists, and supply chain analysts at organizations moving freight across borders.
Platform capabilities
- Real-time shipment tracking with carrier milestone ingestion and ETA predictions
- Document center for B/L, commercial invoices, packing lists, and customs filings
- Exception management with SLA timers, root-cause tagging, and escalation paths
- Shipment intelligence dashboards for lane performance, dwell time, and carrier scorecards
- REST API and webhooks for TMS, ERP, and WMS integrations
| Module | Primary users | Key outcome |
|---|---|---|
| Control tower | Operations | Single view of in-transit and at-risk shipments |
| Document center | Documentation | Faster clearance and fewer rework cycles |
| Exception management | CS & ops leads | Proactive resolution before ETA slip |
| Shipment intelligence | Management | Data-driven carrier and lane decisions |
How data flows
Shipment records enter Orbex Data through manual creation, bulk upload, carrier connections, or API sync from your TMS. Carrier events—gate-in, vessel departure, customs release, delivery—are normalized into a standard milestone timeline. Documents attach to shipments and trigger validation rules before handoff to finance or customs brokers.
Typical integration points
- TMS or forwarding system of record for booking and house bill data
- Carrier APIs and EDI for container and vessel tracking
- ERP or accounting for invoice matching and accruals
- Email and collaboration tools for customer-facing updates
Orbex Data does not replace your TMS for rate management or booking execution. It complements your operational stack with visibility, documentation, and analytics layers.
Getting oriented
New workspaces start with a guided setup: define branches, invite users, connect at least one carrier or data source, and import a sample shipment file. Most teams have their first live shipments visible within one business day.
Recommended path
Complete Quick start, then review Core concepts before configuring your workspace. Platform guides assume familiarity with shipment legs, milestones, and house/master bill relationships.
- 1
Create your workspace
Sign up at app.orbexdata.com and name your organization. Enterprise customers receive a dedicated subdomain.
- 2
Connect data
Link a carrier, upload historical shipments, or push data via API.
- 3
Invite your team
Assign roles so operations, documentation, and finance see the right views.