INSIGHTS
The Connected Supply Chain: Episode 1
Learn how forwarders and shippers build a visibility foundation for faster exception response in episode one of our three-part operations series.
OPERATIONS
Control tower
Coordinate teams, escalate disruptions, and automate recovery workflows from a unified logistics command center.
100K+
active users
80+
companies onboarded
99.9%
platform uptime
CONTROL TOWER
Run your global freight from one control tower
Carriers, TMS, ERP, and finance systems rarely share the same view of your network. Orbex unifies shipment data, milestones, and exceptions in one logistics management layer — so operators know what is moving, what is at risk, and what to do next.
Where are my shipments?
Track ocean, air, and inland cargo in one place. See live milestones, ETAs, and lane status without switching between carrier portals and spreadsheets.
What needs attention?
Surface delays, rollovers, and SLA risks ranked by customer and revenue impact. Prioritize the exceptions that matter most to your operations desk.
What can we do next?
Coordinate carrier follow-up, customer updates, and internal handoffs from the same workspace — with full history for every shipment.
CAPABILITIES
Everything you need
Exception command center
Prioritize disruptions by revenue, SLA, and customer impact with AI-ranked queues.
Team coordination
Assign owners, share context, and resolve issues without leaving the control tower.
Executive dashboards
Roll up lane health, carrier performance, and on-time delivery across regions.
Alert intelligence
Cut through noise with smart grouping and root-cause suggestions for recurring issues.
Customer visibility
Share branded tracking and proactive updates directly from your operations desk.
Integrations
Connect TMS, ERP, and carrier APIs so your tower reflects ground truth in real time.
Live visibility
Exception playbooks
Multi-mode ops
Carrier sync
Executive KPIs
24/7 monitoring
Live visibility
Exception playbooks
Multi-mode ops
Carrier sync
Executive KPIs
24/7 monitoring
OVERVIEW
Your command center for global freight
Replace scattered spreadsheets and inbox threads with one tower where operators see ground truth, act on exceptions, and keep customers informed.
Control tower
Part of the Orbex operations suite — built for operator teams running global freight.
01
Connect your stack
Sync TMS, ERP, and carrier feeds into one operational canvas.
02
Monitor every shipment
Track milestones, ETAs, and risk signals across ocean, air, and inland.
03
Detect & escalate
AI ranks exceptions by revenue, SLA, and customer impact.
HOW IT WORKS
End-to-end workflow
Every step connects through the same Orbex intelligence layer — so your teams move faster without rebuilding workflows.
- 01
Connect your stack
Sync TMS, ERP, and carrier feeds into one operational canvas.
- 02
Monitor every shipment
Track milestones, ETAs, and risk signals across ocean, air, and inland.
- 03
Detect & escalate
AI ranks exceptions by revenue, SLA, and customer impact.
- 04
Resolve & report
Run playbooks, assign owners, and roll up performance to leadership.
Designed for every logistics operator
CHECKLIST
The operations readiness checklist
Ready to unify your desk? This checklist helps you connect carrier feeds, standardize workflows, and run global freight from one control plane.
CHEATSHEET
Exception management readiness
Your quick guide to logistics control. Learn to triage by impact, enforce SLA-aware routing, and resolve disruptions with confidence.
EBOOK
A new model for logistics control
Real-time visibility is here, but most teams still run on inbox threads. Get the strategic blueprint for modern control tower operations.
ORBEX NEWS
Carrier integrations for live tracking
Get the data foundation for production-ready operations with live milestone sync across 150+ carrier networks and partner systems.
GUIDE
Executive scorecards in real time
Roll up on-time delivery, lane health, and carrier performance without waiting for end-of-week reports or manual spreadsheet pulls.
Carrier coverage
30+ ocean & container lines
Live schedules, bookings, and milestone feeds from major alliances and regional carriers — normalized into one Orbex shipment timeline.
PLATFORM
Related operations capabilities
Ready to see Control tower in action?
Get a personalized walkthrough of how Orbex Data can transform your logistics operations.