PRODUCT

Collaboration tools

Share shipment data with every team in your company — on one live record.

Stop chasing updates across email, Slack, and spreadsheets. Orbex gives ops, finance, customer success, and partners a shared workspace for each shipment — comments, assignments, documents, and milestones always in context.

MODULES

Everything this module includes

Shared shipment workspaces

Every department works from the same live record — ETAs, documents, charges, and notes without duplicate data entry.

Team assignments & handoffs

Route exceptions, document checks, and customer updates to owners with clear SLAs and audit trails.

Controlled partner access

Invite brokers, carriers, and 3PL collaborators with permissions scoped to the shipments they touch.

SHARE IN CONTEXT

Give every team the same shipment truth

Collaboration in Orbex stays tied to the shipment record — so updates, documents, and decisions never get lost in email or chat.

SHP-28491Live
OPFNCS
One shared record

Shared shipment workspaces

Ops, finance, and customer teams work from one live record — milestones, documents, charges, and notes without duplicate entry.

Review B/L@Maya
Notify customer@Alex

Assignments & @mentions

Route exceptions and document tasks to the right owner with SLAs, handoffs, and full context on every shipment.

Singapore
Synced
Rotterdam
Synced
Los Angeles
Updating…

Cross-office visibility

Regional offices and remote desks stay aligned on the same shipment timeline — no version drift between spreadsheets.

When a delay hits, your company shouldn't spend hours reconciling who knew what. Orbex keeps internal teams, customers, and partners on one shared workspace — with the shipment data, comments, and actions that matter.

Shared desk

Active shipments

OPFNCS
SHP-28491SGP → RTM
In transit4
SHP-28402LAX → HKG
Exception7
SHP-28388SHA → LAX
On time2
OPOperationsFNFinanceCSCustomer successPTPartner

One desk for ops, finance, and customer success

Publish shipment views across departments with role-based access. Everyone sees the milestones, documents, and exceptions relevant to their job — without exposing sensitive commercial data.

  • Role-based views for ops, finance, and customer teams
  • Comments and actions stay on the shipment record
  • Partners see only the shipments you invite them to
Explore the global operations desk
HOW IT WORKS

From data to decisions in four steps

Every Orbex product module connects through the same intelligence layer — so your teams move faster without rebuilding workflows.

  • 01

    Connect your stack

    Ingest carrier, TMS, and ERP data into one unified product layer.

  • 02

    Analyze every shipment

    Surface risks, ETAs, and cost signals across lanes in real time.

  • 03

    Automate operations

    Trigger routing, alerts, and recovery workflows without manual handoffs.

  • 04

    Scale globally

    Roll out dashboards and modules across teams, regions, and trade lanes.

See this capability on the platform

Get a personalized demo of analytics, automation, and collaboration tools on Orbex Data.